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search question
In case where customer cannot personally receive goods at the chosen time slot, what should they do?
latest update 19/10/2023
Customer can contact the delivery personnel (at the number called earlier confirming the delivery) or contact our customer service. Customers have two options:
1. Opt for a "Drop & Go" delivery (leave the products at the location specified by the customer).
2. Request the delivery personnel to deliver at new time slot. In this case, there is an additional charge.