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What should you do if you can't log in?
latest update 19/10/2023

We recommend you to check the following: 

 

1. Verify that you have selected the correct login method, whether it's using a phone number or email. 

2. Ensure that you have entered the correct phone number or email. 

3. Double-check that your password is correct (especially checking for correct language settings on your keyboard). 

4. If you still can't log in, you can contact our support team through the chat channel for assistance.

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